Small and Medium Businesses have two basic options for IT maintenance and support services. They can purchase install hardware, software and tools, hire the resources and control everything from top to bottom, or they can outsource IT support services to experts.
The Caltalis Managed Services platform provides enterprise class monitoring, tools, management, security and control to assure that networked devices, files and vital resources remain up and running. Caltalis Managed Services is a white glove service that is tailored to SMB companies to bring high value innovations, methodologies and customer service. The service is staffed with professional Technicians, Systems Administrators, Consultants, Engineers and Project Managers to assure consistency and rapid resolutions.
One size does not fit all. SMB companies benefit from tailoring the SLA, coverage model, and services to fit their business. Caltalis believes that providing this level of flexibility enables us to address client needs with precision, efficiency and saving.